We are sorry to see you go. If you choose to terminate your Luv My Nails experience, you can submit an account deletion request below. We will permanently delete your account profile and erase your associated data in accordance with our terms.
1. What Data is Permanently Deleted?
When you complete your account deletion request, Luv My Nails permanently removes the following data systems linked to your profile from our production servers:
- Your User Profile: Display name, profile image, bio metadata, and search preferences.
- Account Registration: Registered email address and login identifiers processed via Firebase Auth or Google Sign-In.
- Uploaded Materials: All nail photographs, descriptions, hashtags, and likes.
- Engagement Logs: Saved nail inspiration cards, bookmarked salons, and comment histories.
2. What Data Might Be Retained?
Some historical metadata cannot be immediately removed from our cloud records. We may retain isolated logs or database indexes under specific scenarios where it is strictly required by law, to protect overall security, prevent fraudulent activity, resolve ongoing disputes, or as part of our automated offline backup retention cycles (which are naturally overwritten within 90 days).
3. Typical Processing Time
Account deletion requests are processed manually or via automated cleanup tasks. Once a request is authenticated, the complete deletion cycle takes up to 30 calendar days. During this window, your profile and uploaded content will be hidden from the public feeds of the app.
Submit Deletion Request
To initiate a deletion request, please click the button below to generate a pre-formatted email request using your device's email client. If the button does not launch your client, please email us directly with the details listed below.
Direct Email: support@luvmynails.app
Subject Line: Account Deletion Request
4. Questions or Direct Assistance
If you encounter issues deleting your account directly, or require assistance restoring an accidentally flagged or suspended profile, write to our technical support team:
Email: support@luvmynails.app